Communication Briefings

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Focus On Section Articles

Word Usage

  • Don't use these common nonwords

Avoid using the following nonwords.

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  • Phrases that undercut messages

Burying a message in executive buzzwords will sink your credibility.

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  • Steer clear of these redundancies

Beware of using redundancies when you speak and write.

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  • Make sense of these 5 word pairs

Don't make the mistake of using the wrong option in these tricky word pairs.

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  • Dodge these common mistakes

Even more tricky word pairs to watch out for.

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  • Words in Action

Disparity vs. discrepancy

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Take charge during a confrontation

Communication Briefings
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September 2014 Issue

When someone accuses you of a wrongdoing, you may want to fight back-or flee the situation altogether. Instead, control the direction of the conversation by following this process:  

Also in this issue:

  • Speak effectively in meetings
  • Create productive environments
  • Never say 'It's not my job'
  • Address meeting disrupters
  • Master the art of upselling

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Newsletter

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Communication Briefings Blog

Posted on September

What drives you crazy when it comes to workplace communication? What misstatements and bad habits push your buttons? Your friends and family probably tell you to stop nitpicking - at least that's what we hear all the time.

Don't listen to those people. You are a person who cares about effective communication. And you are the type of person from whom we want to hear.

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